About Us

Wompro International Fact Sheet

Background

• Wompro International serves clients the world over— and has over 75 years collective experience

• Our team created over 5,000 unique promotional product campaigns

• Our clients’ campaigns run from 500 to 10,000,000 units, with an average order running 50,000 units

• Wompro International’s main offices are in Melbourne (Australia) and Hong Kong—our suppliers and manufacturers are strategically located throughout Asia

• Our team have won over 45 of the highest awards given by the promotional products industry, a record no one comes close to matching

Client Information

• Besides servicing some of the world’s largest corporations we also serve medium to small-sized companies—even very small ones (who knows, you could become another Disney or Ford)

• Wompro International’s client retention rate is far higher than the industry average

Wompro International Quality

• Our partner-manufacturers/suppliers are researched and scrutinised by us to assure that they continually maintain our rigid and high standards for quality, reliability, safety and fair labour practices

• Wompro International has an entire department dedicated to tracking, forecasting and incorporating the latest trends and product innovations

• We offer the most respected award-winning in-house creative and design capabilities in the industry

• We’ve developed—and continue to enhance—proprietary systems to keep clients in control, informed and involved, every step of the way

Services 

The reason so many major brands entrust their name to Wompro International is simple: We earn it, in every step of every service we offer.

How we go about earning it, however, is anything but simple.

It requires our providing the most complete range of services—from inception clear through to delivery, and beyond.

It also demands our assurance that each of our varied services delivers the identical same result: success.

That success—whether for the most basic or the most complex promotional product campaign—depends upon the seamless integration and orchestration of multiple disciplines, performed in various locations, all while making sure that every facet and component meets the highest standards of quality, at the best price, and with guaranteed on-time delivery.

Daunting, yes. Which is why you need a company with the proven expertise and the total commitment of a vastly experienced and tested staff to handle your promotional product campaign. That company, simply, is Wompro International.

 
SOURCING AND DESIGN SERVICES
An in-house sourcing and design team that thinks outside of the box.

They’ve never let all the many awards they’ve won go to their very creative heads. Truth is, no one works harder than they do to stay on top of what’s hot and what’s new. While also keeping a very close an eye on what’s economical and top quality. And, perhaps best of all, this high level of creative and design services, as well as the samples they provide, are offered at no cost.

COST CONTROL AND STOCK MANAGEMENT SERVICES
We place a very high priority on keeping your costs low.

Combine our streamlined stock management processes with our passion for keeping costs at, or often, below budget, and the result is pricing that can’t be beat. Then factor in our commitment to quality, and you see why clients trust not only their brand names to Wompro International, but also their budgets.

PROJECT MANAGEMENT SERVICES
We manage it all. Often all at the same time.

While others might shudder at the sheer complexity of managing a project from beginning to end, we at
Wompro thrive on the challenge. And excel at it. Our staff’s interdisciplinary expertise and experience enable us to focus both on a project’s minutiae and its grand strategic mission, all while keeping a close tab on the timeline. And we adroitly work with a client’s marketing department and ad agency to coordinate the promotional product campaign within the entire marketing mix.

LOGISTICS AND DELIVERY
No matter how challenging your fulfillment needs, Wompro International delivers.

That’s because there’s likely no merchandise fulfillment problem we haven’t faced and figured out, one way
or another. So no matter what might come along, we’ll be able to handle it, thanks to our sophisticated, proven
procedures that enable us to assure that delivery—even to disparate locations, including to those on continents sitting on opposite sides of the globe—will be made on-time, which is the only time that counts.

QUALITY CONTROL AND AUDITING
Our quality control procedures are of the highest quality themselves.

What a promotional product campaign comes down to is, finally, the quality of the product. And it’s here as
much as anywhere that Wompro International has earned and continually reinforces our reputation for excellence. That’s why we rigidly and enthusiastically follow every International and Australian Quality Control, Safety and Fair Labour standard. After all, it’s both our clients' and our own names that are on the line.

Benefits 

The single most important benefit Wompro International provides is peace of mind.

From minor mistakes to major catastrophes, the number of things that could go wrong in a promotional product campaign is staggering. We cringe when we hear new clients report past horror stories they endured at the hands of some other company: from inferior, ill-conceived designs to sloppy production; from inaccurate billing to tardy—or worse—delivery.

But now that they’ve turned to Wompro International, they can sleep at night. That’s because their campaigns, and their brand names, are entrusted to the expert hands of a company whose “perfect campaign” rate stands at 99.5%. That’s about as perfect a score as you can achieve in any business and still be human.

And the peace of mind our clients enjoy isn’t based on some blind faith, but instead is rooted in the material world: Wompro International’s proven track record, our stellar reputation, our litany of major awards, and our impressive roster of brand name—and satisfied—clients.

So when you come to Wompro International, you’ll benefit both from getting the best promotional product campaigns and by never having to worry that you’ll be getting anything less.


WOMPRO INTERNATIONAL BENEFIT: KNOW-HOW
Wompro International know-how was gained by creating over 5,000 campaigns. One at a time.

And everything we’ve learned from every Wompro International campaign goes directly into yours, whether yours is for just 500 units or for 10,000,000 (yes, we create campaigns that large, and small).

And while a campaign’s size isn’t an issue with us, excellence always is—which is why we keep our know-how so current, attending trade shows the world over, learning what’s new, what’s hot, what’s happening now, and tomorrow.

Our technology, as well, is always two or more steps ahead. This enables us to keep our clients totally informed, in real time, along every step of the way. And after creating over 5,000 campaigns, we know that’s precisely how clients want to be treated.


WOMPRO INTERNATIONAL BENEFIT: STAY IN CONTROL
With Wompro International, you’re never out of control. (Feel more relaxed already?)

All you need to be in total control of your Wompro International-produced promotional product campaign is a computer mouse. Click here, you’re viewing the online presentation of your campaign, crafted by the most creative minds in the business. Click there, you’re approving the artwork online, and another click gives you automatic order updates.

Click. Click. Click. At Wompro International, you can see and manage virtually every aspect of your programme online, starting with online surveys that collect instant feedback, to the on-going detailed reports, and up to the moment your shipment is delivered. All accomplished without you having to step out of your office, or even get up from your chair.


WOMPRO INTERNATIONAL BENEFIT: MANAGE COSTS
Wompro International doesn’t perform a sleight of hand with the costs. Instead, what you see is all you get.

One of the nicest surprises some new clients experience with Wompro International is the fact that there are no surprises with our pricing.

Yes, our prices are low, and extremely competitive. But just as important, they’re complete, total, all there is. And not a dollar more. That’s because our quote is for everything: from our superior creative services including the logo, to all production costs, to duties, customs, clearance and shipping. Nothing is hidden, nothing pops up later, nothing will surprise you. Which can be the best surprise of all.

WOMPRO INTERNATIONAL BENEFIT: QUALITY IS ALL-IMPORTANT
Our suppliers can tell you: Absolutely no one is as demanding of quality as Wompro International.


One of the proudest claims a manufacturer of promotional products can make is that they’re a Wompro International supplier, as that says volumes about the manufacturer’s dedication to quality.

Being a Wompro International supplier means it has achieved and maintains our high, stringent standards of quality. It means the company is continually audited by Wompro International’s own staff to assure that neither our high standards nor our reputation ever slip.

Why do we place such an extraordinarily high value on maintaining this selective consortium of quality conscious Wompro International manufacturers? Because, at the end of the day, the quality of the product is at the very core of your campaign’s success.

WOMPRO INTERNATIONAL BENEFIT: ACCURACY

Close to right isn’t anywhere near close enough for us. Or you. Which is why we operate at a 99.5% accuracy level.


You don’t achieve our reputation for excellence by settling for pretty good. Or even very good. Our 99.5% accuracy level is a direct consequence of Wompro International’s advanced, highly sophisticated, streamlined and much-admired global logistics and delivery capabilities.

How powerful are these capabilities? At almost to any given minute, we know where a campaign’s shipments are, and when they’ll arrive. And we continually share that, and all other information, with our client. Best of all, our clients appreciate this full sharing of information, 100% of the time.

WOMPRO INTERNATIONAL BENEFIT: SATISFACTION GUARANTEE
It doesn’t require five pages of fine print to explain our guarantee. Basically, it’s this: Either you get 100% satisfaction, or you get a replacement, a credit or a refund.


Ultimately, everything we do is to produce and deliver the finest promotional product campaign for you and your company. We’re so sure we’ll succeed at that, we actually guarantee your satisfaction.

And even though it’s highly unlikely that you’ll need to turn to our guarantee, it’s still good to know it’s there. Which is another reason why we provide it.

WOMPRO INTERNATIONAL BENEFIT: EXPECT A LAUREL
A final benefit you’ll likely appreciate: Wompro International can make you a hero.


The success of your company’s promotional product campaign depends upon your entrusting your brand and all it stands for to the right group. For some of the biggest brands around, that means Wompro International.

They know, first-hand, that Wompro International’s creativity, tested expertise, competitive pricing, total dedication to quality and our ability to flawlessly and consistently deliver what we say we will combine to make us the right choice.

If you do choose Wompro International, we promise that you won’t be the only person who’s very happy with your decision. Everyone in your company will be, too.

Awards

Yes, we’ve won more awards than anyone else in the business. But our proudest one is winning the trust of our clients.

When you win the amount of prestigious awards as we have, it’s hard not to sound boastful. But the simple truth is this: Wompro International has become the single most awarded promotional products company in the world. (Wouldn’t you want everyone to know that if it were you?)

In the last ten years alone, we’ve captured over 45 of the most important awards in the industry. It looks like that trend is going to continue, our having beat out 2,000 entrants in the 2008 International Gold Pyramid Award, where we picked up our 4th one in a row. And in 2007, at the Australasian Industry Pyramid Awards ceremony, Wompro International walked away (more like danced away) with our 4th Platinum Award along with ten other awards, again more than any other company.

So, it’s quite obvious that, year after year, our peers select Wompro International’s campaigns as the very best of the very best. And while this recognition gives us enormous satisfaction, not a single one of them means as much to us as the trust our clients award to us when they turn to Wompro International to create the best promotional product campaign for their specific needs.

That trust beats anything we could put in our very crowded trophy case.

Wompro Awards Timeline 2010

 

Promotional Products Association International (PPAI) - 27,000 members • Australasian Promotional Products Association (APPA) - 1,500 members

Click here to view samples of our award-winning work
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Wompro International is one of the leading promotional products distributors in Australasia. We deliver impactful promotional products that help companies of all types and sizes increase their brand recognition. We rank in the top one percent of promotional products distributors in Australasia and are themost awarded promotional products company in the world. Based in Melbourne with offices and agents in Hong Kong, Manila, USA, New Zealand & UK,  Wompro International serves a highly diversified global base of over 1.000 customers.

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