Background

• Wompro was founded in 1994 in Australia, and now serves clients the world over—but we’re still owned and run by our founders

• We’ve created over 5,000 unique promotional product campaigns

• Our clients’ campaigns run from 500 to 10,000,000 units, with an average order running 50,000 units

• Wompro’s main offices are in Melbourne (Australia) and Hong Kong—our suppliers and manufacturers are strategically located throughout Asia

• We’ve won over 45 of the highest awards given by the promotional products industry, a record no one comes close to matching

Client Information

• Our clients include Disney Channel, Ford, Australian Customs, University of Melbourne and hundreds of others

• Besides servicing some of the world’s largest corporations we also serve medium to small-sized companies—even very small ones (who knows, you could become another Disney or Ford)

• Wompro’s client retention rate is far higher than the industry average

Wompro Quality

• Our partner-manufacturers/suppliers are researched and scrutinised by us to assure that they continually maintain our rigid and high standards for quality, reliability, safety and fair labour practices

• Wompro has an entire department dedicated to tracking, forecasting and incorporating the latest trends and product innovations

• We offer the most respected award-winning in-house creative and design capabilities in the industry

• We’ve developed—and continue to enhance—proprietary systems to keep clients in control, informed and involved, every step of the way

Industry Awards and Recognition

• Wompro holds the record for most awards won by a single promotional product company, anywhere in the world— to date, over 45 major awards

• These awards are from Australia’s and the world’s leading promotional product industry trade groups—given by peers to peers

Services 

The reason so many major brands entrust their name to Wompro is simple: We earn it, in every step of every service we offer.

How we go about earning it, however, is anything but simple.

It requires our providing the most complete range of services—from inception clear through to delivery, and beyond.

It also demands our assurance that each of our varied services delivers the identical same result: success.

That success—whether for the most basic or the most complex promotional product campaign—depends upon the seamless integration and orchestration of multiple disciplines, performed in various locations, all while making sure that every facet and component meets the highest standards of quality, at the best price, and with guaranteed on-time delivery.

Daunting, yes. Which is why you need a company with the proven expertise and the total commitment of a vastly experienced and tested staff to handle your promotional product campaign. That company, simply, is Wompro.

 
SOURCING AND DESIGN SERVICES
An in-house sourcing and design team that thinks outside of the box.

They’ve never let all the many awards they’ve won go to their very creative heads. Truth is, no one works harder than they do to stay on top of what’s hot and what’s new. While also keeping a very close an eye on what’s economical and top quality. And, perhaps best of all, this high level of creative and design services, as well as the samples they provide, are offered at no cost.

COST CONTROL AND STOCK MANAGEMENT SERVICES
We place a very high priority on keeping your costs low.

PROJECT MANAGEMENT SERVICES
We manage it all. Often all at the same time.

LOGISTICS AND DELIVERY
No matter how challenging your fulfillment needs, Wompro delivers.

That’s because there’s likely no merchandise fulfillment problem we haven’t faced and figured out, one way
or another. So no matter what might come along, we’ll be able to handle it, thanks to our sophisticated, proven
procedures that enable us to assure that delivery—even to disparate locations, including to those on continents sitting on opposite sides of the globe—will be made on-time, which is the only time that counts.

QUALITY CONTROL AND AUDITING
Our quality control procedures are of the highest quality themselves.

Benefits 

The single most important benefit Wompro provides is peace of mind.

From minor mistakes to major catastrophes, the number of things that could go wrong in a promotional product campaign is staggering. We cringe when we hear new clients report past horror stories they endured at the hands of some other company: from inferior, ill-conceived designs to sloppy production; from inaccurate billing to tardy—or worse—delivery.

But now that they’ve turned to Wompro, they can sleep at night. That’s because their campaigns, and their brand names, are entrusted to the expert hands of a company whose “perfect campaign” rate stands at 99.5%. That’s about as perfect a score as you can achieve in any business and still be human.

And the peace of mind our clients enjoy isn’t based on some blind faith, but instead is rooted in the material world: Wompro’s proven track record, our stellar reputation, our litany of major awards, and our impressive roster of brand name—and satisfied—clients.

So when you come to Wompro, you’ll benefit both from getting the best promotional product campaigns and by never having to worry that you’ll be getting anything less.

WOMPRO BENEFIT: KNOW-HOW
Wompro know-how was gained by creating over 5,000 campaigns. One at a time.

And everything we’ve learned from every Wompro campaign goes directly into yours, whether yours is for just 500 units or for 10,000,000 (yes, we create campaigns that large, and small).

And while a campaign’s size isn’t an issue with us, excellence always is—which is why we keep our know-how so current, attending trade shows the world over, learning what’s new, what’s hot, what’s happening now, and tomorrow.

Our technology, as well, is always two or more steps ahead. This enables us to keep our clients totally informed, in real time, along every step of the way. And after creating over 5,000 campaigns, we know that’s precisely how clients want to be treated.

WOMPRO BENEFIT: STAY IN CONTROL
With Wompro, you’re never out of control. (Feel more relaxed already?)

All you need to be in total control of your Wompro-produced promotional product campaign is a mouse. Click here, you’re viewing the online presentation of your campaign, crafted by the most creative minds in the business. Click there, you’re approving the artwork online, and another click gives you automatic order updates.

Click. Click. Click. At Wompro, you can see and manage virtually every aspect of your programme online, starting with online surveys that collect instant feedback, to the on-going detailed reports, and up to the moment your shipment is delivered. All accomplished without you having to step out of your office, or even get up from your chair.

WOMPRO BENEFIT: MANAGE COSTS
Wompro doesn’t perform a sleight of hand with the costs. Instead, what you see is all you get.

One of the nicest surprises some new clients experience with Wompro is the fact that there are no surprises with our pricing.

Yes, our prices are low, and extremely competitive. But just as important, they’re complete, total, all there is. And not a dollar more. That’s because our quote is for everything: from our superior creative services including the logo, to all production costs, to duties, customs, clearance and shipping. Nothing is hidden, nothing pops up later, nothing will surprise you. Which can be the best surprise of all.

WOMPRO BENEFIT: QUALITY IS ALL-IMPORTANT
Our suppliers can tell you: Absolutely no one is as demanding of quality as Wompro.

One of the proudest claims a manufacturer of promotional products can make is that they’re a Wompro supplier, as that says volumes about the manufacturer’s dedication to quality.

Being a Wompro supplier means it has achieved and maintains our high, stringent standards of quality. It means the company is continually audited by Wompro’s own staff to assure that neither our high standards nor our reputation ever slip.

Why do we place such an extraordinarily high value on maintaining this selective consortium of quality conscious Wompro manufacturers? Because, at the end of the day, the quality of the product is at the very core of your campaign’s success.

WOMPRO BENEFIT: ACCURACY
Close to right isn’t anywhere near close enough for us. Or you. Which is why we operate at a 99.5% accuracy level.

You don’t achieve our reputation for excellence by settling for pretty good. Or even very good. Our 99.5% accuracy level is a direct consequence of Wompro’s advanced, highly sophisticated, streamlined and much-admired global logistics and delivery capabilities.

How powerful are these capabilities? At almost to any given minute, we know where a campaign’s shipments are, and when they’ll arrive. And we continually share that, and all other information, with our client. Best of all, our clients appreciate this full sharing of information, 100% of the time.

WOMPRO BENEFIT: SATISFACTION GUARANTEE
It doesn’t require five pages of fine print to explain our guarantee. Basically, it’s this: Either you get 100% satisfaction, or you get a replacement, a credit or a refund.

Ultimately, everything we do is to produce and deliver the finest promotional product campaign for you and your company. We’re so sure we’ll succeed at that, we actually guarantee your satisfaction.

And even though it’s highly unlikely that you’ll need to turn to our guarantee, it’s still good to know it’s there. Which is another reason why we provide it.